devops
Toil
Toil
Definition
In SRE, toil is manual, repetitive, automatable operational work that grows proportionally with service scale and provides no enduring value. Examples include manual deployments, resizing instances by hand, and responding to recurring alerts with the same remediation steps.
Google SRE teams cap toil at 50% of work time, with the remainder spent on engineering that reduces future toil.
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